A short, focussed answer to a question is far better than a long, rambling one. Prepare and practice answers that provide concrete evidence and examples to support what you say in a clear, concise format. This applies to face-to-face interviews, telephone interviews and application forms.
The Rules
- Listen carefully to each question. Identify the main point – there should only be one.
- Listen for important key words – these are a clue to what the question is about.
- Take a moment to clarify what you are being asked for before you answer.
- Address the main point of the question then finish. Don’t ramble or go on to another subject.
- Answer questions with good examples of your skills and knowledge.
- Give evidence of things you have done to support what you say.
- Your answers should sell your positive qualities but don’t say things you cannot back up with examples and evidence.
- Don’t exaggerate or lie.
- Don't state the obvious.
Check the rules for answering Common questions.